The problem
Wheeled coach is recalling certain model year 2004-2010 ford e-350 type ii diesel ambulances, manufactured from may 17, 2004, through april 6, 2011, originally sold, or currently registered in, maine, new hampshire, vermont, massachusetts, rhode island, connecticut, new york, new jersey, pennsylvania, delaware, maryland, the district of columbia, west virginia, ohio, indiana, michigan, illinois, wisconsin, minnesota, iowa, and missouri for a potential corrosion issue on the secondary battery terminal.
The risk
As the secondary battery terminal corrodes, the wheeled coach accessory power cable is affected and the siren, warning lights and interior patient compartment lights could be intermittent or fail to operate, increasing the risk of a crash.
The fix
Wheeled coach will mail retrofit kits along with installation instructions to customers or repairs can be performed by a service center free of charge. The safety recall began on september 30, 2011. Owners may contact wheeled coach customer service at 1-800-628-8178.
Contacts
Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Wheeled Coach dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 11V470000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.