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Safety recall · 11V473000

Air bags: sensor / control module-inactive Kia recall

KIA MOTORS CORPORATION reported this recall to NHTSA on September 7, 2011. It covers about 10,631 vehicles across 2 model years listed below. The repair is free.

Campaign
11V473000
Reported
Sep 7, 2011
Vehicles
10,631
Area
Airbags

The problem

Kia is recalling certain model year 2007-2008 sorento passenger cars manufactured from june 15, 2006 through november 27, 2007. The front passenger air bag may be turned off when an adult is in the passenger seat. The front passenger air bag is designed to be turned off in limited circumstances including when children and small adults are seated in the front passenger seat, there is a child restraint in that seat or the seat is not occupied. The vehicle's occupant classification system (ocs), which classifies the occupant in the front passenger seat, may misclassify an adult passenger as a child or child seat and improperly turn off the passenger side air bag. When the air bag is deactivated the "passenger air bag off" light will illuminate on the center instrument panel.

The risk

The passenger side air bag is turned off when the ocs misclassifies an adult passenger. With the front passenger airbag off, the front passenger will not have the protection of the passenger air bags in some frontal collisions, thus increasing the risk of occupant injury.

The fix

Kia will update the programming in the sorento ocs control module at no charge. The recall remedy is currently available under service campaign sc076. Owners may contact kia customer service at 1-800-333-4542.

Contacts

Kia's recall campaign number is sc076a. Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.Safercar.Gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Kia dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 11V473000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

VehicleComplaintsRecallsGrade
2007 Kia Sorento1544B
2008 Kia Sorento2173C

Questions

Is the 11V473000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. KIA MOTORS CORPORATION's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 11V473000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 11V473000 announced?

KIA MOTORS CORPORATION reported it to NHTSA on September 7, 2011. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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