The problem
Open range is recalling certain model year 2010-2011 journeyer recreational vehicles manufactured from august 27, 2009, through november 17, 2010. A main supporting cross member was cut out to run a liquid propane line. This can cause stress cracks on the i-beams on both sides of the trailers.
The risk
While being towed, the trailer could begin a dangerous sway, ultimately rolling over, increasing the risk of personal injury or death.
The fix
Open range will notify owners and inspect the frame for any missing cross supports and perform the necessary repairs free of charge. The safety recall is expected to begin during october 2011. Owners may contact open range at 1-260-768-7771.
Contacts
Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Open Range dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 11V486000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.