Check a vehicle VIN check Latest recalls Latest complaints Common problems Rankings Compare vehicles Recall roundups All makes Guides Share your experience
Theme

Safety recall · 11V522000

Engine and engine cooling: turbo / supercharger Rolls-Royce recall

ROLLS-ROYCE MOTORS, INC. reported this recall to NHTSA on October 20, 2011. It covers about 589 vehicles across 1 model year listed below. The repair is free.

Campaign
11V522000
Reported
Oct 20, 2011
Vehicles
589
Area
Engine & cooling

The problem

Rolls-royce is recalling certain model year 2010 ghost vehicles manufactured from september 2009 through september 2010, equipped with turbocharged engines, because the circuit board for the electric auxiliary water pump can overheat.

The risk

This could lead to a smoldering of the pump or an engine compartment or vehicle fire.

The fix

Rolls-royce will notify owners, and dealers will replace the auxiliary water pump free of charge. The safety recall began on january 2012. Owners may contact rolls-royce customer relations and services at 1-877-877-3735.

Contacts

This recall was expanded to include additional vehicles in april 2012. See recall no. 12V166. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Rolls-Royce dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 11V522000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

VehicleComplaintsRecallsGrade
2010 Rolls-Royce Ghost03C

Questions

Is the 11V522000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. ROLLS-ROYCE MOTORS, INC.'s dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 11V522000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 11V522000 announced?

ROLLS-ROYCE MOTORS, INC. reported it to NHTSA on October 20, 2011. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

Owners helping owners

Know before you drive.

Every experience you share - good or bad - shows on that vehicle's page and helps the next owner and buyer. Two minutes, anonymous.

Share your experience