The problem
Hino is recalling certain model 2012 nd8j, ne8j, nj8j, and nv8j commercial trucks manufactured from july 25, 2011, through september 16, 2011. During assembly, the wheel-end retainer on the front or rear axle may have been installed incorrectly.
The risk
The wheel-hub and axle shaft can separate from the vehicle, possibly resulting in a crash.
The fix
Hino will notify owners, and dealers will inspect the front axle assemblies and, if the axle is found to be incorrectly assembled, dealers will replace the wheel end retaining hardware free of charge. The safety recall began on april 19, 2012. Owners may contact hino at 1-248-699-9390.
Contacts
Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Hino dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 11V537000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.