The problem
Hino motors is recalling certain model year 2011-2012 ne8j trucks. During the assembly process, the steering attachment bolts may have been insufficiently torqued.
The risk
Insufficient torque of the steering arm bolts may result in bolt fatigue and fracture and/or arm separation, thereby potentially resulting in loss of steering control, increasing the risk of a crash.
The fix
Hino will notify owners, and dealers will repair or replace the steering arm bolts free of charge. The safety recall began on april 19, 2012. Owners may contact hino at 1-248-699-9390.
Contacts
Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Hino dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 11V549000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.