The problem
Starcraft is recalling certain model year 2012 autumn ridge and travel star travel trailers manufactured from october 6, 2011, through october 17, 2011. The power converters may have been built with an undersized input coil, which may cause overheating, smoking, and melting of the converter.
The risk
THIS COULD RESULT IN A FIRE, INJURY OR DEATH.
The fix
Starcraft will notify owners, and starcraft dealers will repair the travel trailers as necessary, free of charge. The safety recall began on february 17, 2012. Owners may contact starcraft at 1-800-945-4787.
Contacts
Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Starcraft dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 11V556000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.