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Safety recall · 11V558000

Power train: axle assembly Western Star recall

DAIMLER TRUCKS NORTH AMERICA reported this recall to NHTSA on November 18, 2011. It covers about 6 vehicles across 1 model year listed below. The repair is free.

Campaign
11V558000
Reported
Nov 18, 2011
Vehicles
6
Area
Transmission & drivetrain

The problem

Daimler trucks is recalling certain model year 2011 western star 4900 trucks, manufactured from december 14, 2010, through january 26, 2011, equipped with meritor axle assemblies. The weld that attaches a tower bracket to the housing in suspect assemblies may crack as a result of improper welding procedures.

The risk

Detachment of the bracket may lead to a loss of vehicle control increasing the risk of a crash.

The fix

Daimler trucks dealers will inspect the axles for cracks and the welds will be repaired as necessary free of charge. The safety recall began on december 30, 2011. Owners may contact daimler trucks toll-free at 1-800-547-0712.

Contacts

Daimler trucks safety recall number is fl-618. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Western Star dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 11V558000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

VehicleComplaintsRecallsGrade
2011 Western Star 4900114C

Questions

Is the 11V558000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. DAIMLER TRUCKS NORTH AMERICA's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 11V558000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 11V558000 announced?

DAIMLER TRUCKS NORTH AMERICA reported it to NHTSA on November 18, 2011. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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