The problem
Daimler trucks (dtna) is recalling certain model year 2012 thomas built saf-t-liner school buses manufactured from february 24, 2011, through august 3, 2011, equipped with bulk-head module software release 2.1 And reference parameter release p38407-06. Inaccurate fault detection values in the bulk-head module software may cause the side marker/directional lights to stop functioning after 5 to 13 minutes of vehicle operation.
The risk
Failure of the side marker/directional lights to illuminate will result in decreased visibility of the bus and/or its intended direction of travel to other drivers which could increase the risk of a crash.
The fix
Dtna will notify owners, and the bulk-head module software will be updated by dtna authorized service facilities free of charge. The safety recall began on february 2, 2012. Owners may contact dtna at 1-800-547-0712.
Contacts
Dtna's recall campaign number is fl-620. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Thomas Built Buses dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 11V578000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.