The problem
Sutphen is recalling certain model year 2009 through 2012 vehicles and equipped with meritor wabco electronic stability control (esc) modules. See the list above for the affected models. Under certain road and driving conditions, vehicle body roll and road inclination characteristics may adversely affect the slip angle calculation of the electronic stability control (esc) system. This might cause the esc to perceive an over steering situation and therefore apply the outer wheel brake on the front axle until the vehicle is perceived to be stable.
The risk
If the driver is slow to react during this esc intervention, the vehicle may deviate from the intended line of travel, increasing the risk of a crash.
The fix
Sutphen is working with meritor wabco to replace the control module free of charge. Please see meritor wabco defect report 11e-039. The safety recall began on december 16, 2011. Owners may contact meritor on track customer service at 1-866-668-7221.
Contacts
Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Sutphen dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 11V586000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.