The problem
General motors (gm) is recalling certain model year 2010-2011 cadillac srx vehicles manufactured from october 26, 2008, through june 23, 2011, for failing to comply with the requirements of federal motor vehicle safety standard number 114, theft protection. These vehicles may have a transmission shift cable that was improperly installed and may come out of the transmission bracket.
The risk
The driver may be unable to shift the transmission out of gear, resulting in no motion or the shifter may inaccurately indicate that the transmission is in park when it is not, allowing the vehicle to roll away and cause a possible crash.
The fix
Gm will notify owners, and dealers will ensure that the transmission shift cable is properly routed and seated in the transmission cable bracket. This service will be performed free of charge. The safety recall is expected to begin during january 2012. Owners may contact cadillac at 1-866-982-2339.
Contacts
Gms safety recall campaign number is 11348. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Cadillac dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 11V595000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.