The problem
Ride control, llc (ride control) is recalling certain readymount assemblies, p/n 746641mt and 746646mt, with corresponding aftermarket customer part numbers: gabriel g56944 and gabriel g56945, and privately branded partsmaster with part numbers g68944 and g68945. The readymount assemblies were sold as aftermarket service equipment for use on certain 2000 through 2005 ford focus vehicles. These assemblies were assembled with a nut without the necessary washer. The absence of the washer can allow the readymount assembly to pull apart the top mount.
The risk
If the assembly separates during installation, it could result in injury to the installer. If the assembly separates while the vehicle is in motion, it could result in secondary damage to the vehicle and possibly result in a vehicle crash.
The fix
Ride control will notify owners and will set up procedures to inspect, repair, and/or replace the affected parts without charge to the owner. The safety recall began on march 30, 2012. Owners may contact ride control at 1-800-999-3903.
Contacts
Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 12E007000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.