The problem
Ford is recalling certain model year 2011 f-650 trucks, manufactured from february 2, 2011, through february 17, 2011, and equipped with a meritor mfs08 front steer axle. The bolts attaching the steering arm to the steering knuckle were not properly tightened. This condition can result in the steering arm loosening or separating.
The risk
Loss of steering control may increase the risk of a crash.
The fix
Ford will notify owners, and dealers will inspect the steering arm and steering knuckle, and repair the vehicles as necessary, free of charge. The safety recall began on january 20, 2012. Owners may contact ford motor company customer relationship center at 1-866-436-7332.
Contacts
Ford safety recall number is 11s26. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 12V009000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.