The problem
Thor is recalling certain model year 2012 dutchmen voltage and rubicon trailers, manufactured from july 19, 2011 through december 21, 2011. The trailer wheels may not be fully seated on the hub and therefore may loosen and potentially detach from the trailer.
The risk
Wheel separation can lead to loss of control of the trailer increasing the risk of a crash. A detached wheel also poses a risk of injury to pedestrians and other vehicles.
The fix
Thor will notify owners, and dealers will inspect the wheels, and repair the trailers as necessary, free of charge. The safety recall began on january 25, 2012. Owners may contact thor industries, inc. At 1-937-596-6849.
Contacts
Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Dutchmen dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 12V012000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.