The problem
Utility manufacturing company (utility) is recalling certain model year 2011-2012 utility vs1dc and vs2dx dry vans manufactured from december 2010 through august 2011, and equipped with an optional liftgate battery box. The mounting plates used for mounting single or double battery boxes on trailers may be the incorrect size and some may also have been misoriented during installation.
The risk
Battery boxes mounted with the incorrect size or improperly oriented mounting plates can become detached from the trailer, increasing the risk of a crash.
The fix
Utility will notify owners and dealers will inspect the mounting plates and replace them as necessary, free of charge. Owner notification has already begun. Owners may contact utility trailer manufacturing company at 1-626-854-7215.
Contacts
Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Utility, Utility Trailer dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 12V020000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.