The problem
Honda is recalling certain model year 2008-2009 odyssey vehicles, the gas-filled struts that help to raise and support the liftgate of vehicles equipped with a power liftgate system may be prone to early life failures due to a manufacturing flaw. The flaw can result in a leak of the pressurized gas, leading to reduced strut performance.
The risk
Struts with diminished performance can lead to unexpected closure, increasing the risk of personal injury.
The fix
Honda will notify owners, and dealers will replace both power liftgate gas struts free of charge. The safety recall began on march 12, 2012. Owners may contact honda customer service at 1-800-999-1009.
Contacts
Honda's recall campaign number is s22. Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Honda dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 12V062000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.