The problem
Tiffin is recalling certain model year 2009-2010 bus, as well as certain 2009-2011 and 2013 zephyr recreational vehicle chassis equipped with an electronic control module, part number 2791-nn2e-001 or 2791-nn2e-002. When the brake is applied, the cruise control may not cancel. Additionally, these vehicles may exhibit an inadvertent, moderate increase in vehicle speed until the vehicle reaches its governed speed after the cruise control is set.
The risk
A driver may experience reduced control of the vehicle if either the driver attempts to cancel the cruise control by applying the brake or the vehicle speed increases and the driver is unaware of the increased speed, increasing the risk of a crash.
The fix
The vehicles will be repaired free of charge. The safety recall began on january 9, 2012. Owners may contact tiffin at 1-256-356-8661.
Contacts
Owners may also contact the national highway traffic safety administrations vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Tiffin dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 12V071000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.