The problem
Entegra is recalling certain model year 2011-2012 anthem motor homes manufactured from july 17, 2010, through november 30, 2011. The front tires could become overloaded due to cargo distribution within the storage area.
The risk
Overloading of front tires may cause tire failure, increasing the risk of a crash.
The fix
Entegra will notify owners, and dealers will replace tires, and on some models replace the wheels to provide additional load capacity, free of charge. The safety recall began on march 7, 2012. Owners may contact entegra at 1-800-945-4787.
Contacts
Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Entegra dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 12V072000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.