The problem
Volvo is recalling certain model year 2012 s60 and xc60 passenger vehicles. An incorrect mixture of underbody coating and over-application can result in rigid, icicle-like areas hanging from vehicles undercarriage.
The risk
If this condition exists, the underbody coating may penetrate the fuels lines and cause fuel leakage, increasing the risk of a fire.
The fix
Dealers will inspect the vehicle undercarriage, and if excessive underbody coating is found in the fuel line area, it will be removed. If the inspection reveals that the fuel lines are damaged, they will be replaced. The safety recall began on april 25, 2012. Owners may contact volvo customer care center at 1-800-458-1552.
Contacts
Volvo safety recall no. R251. Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Volvo dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 12V101000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.