The problem
Daimler trucks (dtna) is recalling one 2012 cascadia and certain model year 2012 and 2013 freightliner business class m2 vehicles, and model year 2013 108sd and 114sd vehicles manufactured from january 20, 2012, through february 17, 2012. Certain property class 04 (pc04) steering wheel nuts with incompletely formed threads were supplied to dtna in lieu of the specified property class 05 nuts. The steering wheel nuts supplied may not provide the clamp load required to fully seat the steering wheel on the steering shaft when tightened to the specified torque.
The risk
A steering wheel that is not fully seated on the steering shaft may wobble and make it difficult to control the vehicle, increasing the risk of a crash.
The fix
Dtna will notify owners, and affected vehicles will have a new steering wheel nut installed by dtna authorized service facilities, free of charge. The safety recall began on may 21, 2012. Owners may contact dtna at 1-800-547-0712.
Contacts
Dtna's recall campaign number is fl-623. Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Freightliner dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 12V137000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.