The problem
Daimler trucks (dtna) is recalling certain model year 2012 freightliner cascadia and western star 4900 vehicles, manufactured from december 22, 2011, through february 23, 2012. These vehicles may be equipped with certain national seat brand drivers seats. These seat bases may have out-of-specification welds that may allow the seat to buckle unexpectedly.
The risk
An unexpected movement of the seat could affect vehicle control and visibility, increasing the risk of a crash.
The fix
Dtna will notify owners, and affected vehicles will have replacement components installed by dtna authorized service facilities, free of charge. An interim letter was mailed to owners on may 16, 2012. The recall to perform the final remedy began on november 21, 2012. Owners may contact dtna at 1-800-547-0712.
Contacts
Dtna's recall campaign number is fl-624. Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Freightliner dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 12V138000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.