The problem
Ford is recalling certain model year 2012 focus vehicles manufactured from august 1, 2010, through october 18, 2011. A seal in the wiring harness connector to the passenger side wiper motor may be missing.
The risk
Water or other contaminants may accumulate in the connector, resulting in an intermittent or inoperative passenger side wiper motor, reducing visibility and increasing the risk of a crash.
The fix
Ford will notify owners, and dealers will inspect and as necessary, clean and properly seal the passenger side wiper motor connector. Any inoperative wiper motors will be replaced. This service will be provided free of charge. The safety recall began on may 21, 2012. Owners may contact the ford motor company customer relationship center at 1-866-436-7332.
Contacts
Ford's safety recall campaign number is 12s29. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 12V149000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.