Engine and engine cooling: turbo / supercharger Rolls-Royce recall

The problem

Rolls-royce is recalling certain model year 2011 ghost vehicles equipped with turbocharged engines because the circuit board for the electric auxiliary water pump can overheat.

The risk

This could lead to a smoldering of the pump or an engine compartment or vehicle fire.

The fix

Rolls-royce will notify owners, and dealers will replace the auxiliary water pump free of charge. The safety recall began on may 9, 2012. Owners may contact rolls-royce customer relations and services at 1-877-877-3735.

Contacts

This recall is an expansion of recall no. 11V522. Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.Safercar.Gov.

What to do

1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
2. Call a dealer. Any authorized Rolls-Royce dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 12V166000.
3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.