The problem
North american bus industries (nabi) is recalling certain model year 2007-2009 optima opus29 and opus34 model transit buses, manufactured from august 8, 2007, through september 21, 2009. The pinch bolts in the steering column shaft may loosen to the extent that they may fall out allowing the steering shaft to separate.
The risk
Separation of the steering shaft will result in a loss of steering control, increasing the risk of a vehicle crash.
The fix
Nabi will notify owners, and dealers will inspect and repair vehicles free of charge. The safety recall began on june 7, 2012. Owners may contact nabi at 1-256-831-4296.
Contacts
This is nabi recall 20122. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Optima dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 12V189000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.