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Safety recall · 12V196000

Electrical system: alternator / generator / regulator International recall

NAVISTAR, INC reported this recall to NHTSA on May 2, 2012. It covers about 19,264 vehicles across 18 model years listed below. The repair is free.

Campaign
12V196000
Reported
May 2, 2012
Vehicles
19,264
Area
Electrical system

The problem

Navistar is recalling certain model year 2010 through 2013 paystar, workstar, transtar, and prostar, and model year 2012 and 2013 lonestar commercial trucks manufactured from june 1, 2009, through april 4, 2012, equipped with a maxxforce 11 or 13 engine (feature code 12uxj or 12uxh) and with bosch alternator feature codes 08ggn, 08ggr, 08ghg, or 08ghh. The alternator cable may rub on the high pressure power steering hose, possibly chafing its insulation and causing an electrical short.

The risk

An electrical short may cause a vehicle fire possibly resulting in property damage, personal injury, or death.

The fix

Navistar will install a standoff bracket and improve harness routing to better route the alternator wires away from the power steering hose. The safety recall began on july 16, 2012. Owners may contact navistar at 1-800-448-7825.

Contacts

Navistar's campaign number is 12515. This recall supersedes safety recall 11v-426, navistar campaign number 11516. All owners that had their vehicles repaired under the earlier recall campaign will need to have their vehicle remedied under this one. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized International dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 12V196000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

Questions

Is the 12V196000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. NAVISTAR, INC's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 12V196000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 12V196000 announced?

NAVISTAR, INC reported it to NHTSA on May 2, 2012. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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