The problem
Foretravel motorcoach (foretravel) is recalling certain model year 2007-2010 phenix and 2007-2011 nimbus recreational vehicles equipped with se-gi windows. The adhesive bond on some panels between the glass portion and the hinge may de-bond, allowing the panel to detach and fall from the vehicle.
The risk
If this occurred during travel it could create a road hazard, increasing the risk of a crash or personal injury.
The fix
Foretravel will notify owners, and is working with se-gi products to develop remedy instructions and obtain parts. The recall began on june 21, 2012. Owners may contact foretravel motorcoach, inc. At 1-800-547-0712.
Contacts
Customers may also contact the national highway traffic safety administrations vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Foretravel dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 12V239000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.