The problem
Toyota is recalling certain model year 2013 scion fr-s vehicles manufactured from march 22, 2012, through may 14, 2012. The owners manual contains an inaccurate description of the actual operation of the front passenger occupant classification system. Other portions of the owners manual, describing the air bag system, require clarification. As such, these vehicles fail to comply with federal motor vehicle safety standard (fmvss) no. 208, Occupant crash protection.
The risk
If a user reads and follows inaccurate owners manual information, this could lead to an increased risk of injury to a front passenger seat occupant under certain crash conditions.
The fix
Toyota will notify owners, and will mail corrected inserts for the owners manuals, free of charge. The safety recall began on july 3, 2012. Owners may contact toyota at 1-866-707-2466.
Contacts
Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Scion dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 12V255000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.