The problem
Honda is recalling certain model year 2012 honda civic vehicles. During assembly, the process required to seat the drivers side driveshaft and set the retaining clip was not completed. As a result, the driveshaft may separate.
The risk
If this occurs, the vehicle will have a loss of drive power and may roll away if the parking brake has not been set when the gear selector has been placed in the park position, increasing the risk of crash or pedestrian injury.
The fix
Honda will notify owners, and dealers will inspect the driver's side driveshaft and install a new driveshaft as needed, free of charge. The safety recall began on June 21. 2012. Owners may contact Honda customer service at 1-800-999-1009.
Contacts
Honda's recall campaign number is s40. Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Honda dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 12V256000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.