The problem
Bmw is recalling certain model year 2012 x5 vehicles equipped with a diesel engine and 2013 x5 and x6 vehicles. Due to a machining error of the steering gear surface, power steering fluid may leak.
The risk
Leaking power steering fluid can spray onto hot exhaust parts, increasing the risk of an engine compartment fire.
The fix
Bmw will notify owners, and dealers will inspect, and if necessary, replace the steering gear free of charge. The safety recall began on july 20, 2012. Owners may contact bmw customer relations and services at 1-800-525-7417.
Contacts
Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized BMW dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 12V267000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.