The problem
Ducati is recalling certain model year 2012 panigale motorcycles because of an incorrect screw used to retain the swingarm to the rear suspension linkage.
The risk
If the linkage detaches from the swingarm, catastrophic suspension collapse would occur and adversely affect the ability to safely handle the motorcycle, increasing the risk of a crash.
The fix
Ducati will notify owners, and dealers will inspect and replace, as necessary, the incorrect screw free of charge. The safety recall began on june 30, 2012. Owners may contact ducati at 1-800-231-6696 or go to their website at www.Ducati.Com.
Contacts
Ducatis safety recall number is rcl-12-004. Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ducati dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 12V270000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.