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Safety recall · 12V289000

Fuel system: mounting Chevrolet recall

GENERAL MOTORS reported this recall to NHTSA on June 22, 2012. It covers about 53,239 vehicles across 2 model years listed below. The repair is free.

Campaign
12V289000
Reported
Jun 22, 2012
Vehicles
53,239
Area
Fuel system

The problem

General motors (gm) is recalling certain model year 2011 and 2012 chevrolet cruze vehicles manufactured from october 2, 2009, through may 14, 2012. Attachment welds for the fuel tank strap secondary brackets may have been omitted.

The risk

The fuel tank could come loose in a crash, possibly allowing fuel to leak from the tank. A fuel leak in the presence of an ignition source could result in a fire.

The fix

Gm will notify owners, and dealers will inspect the vehicle for missing welds. If the vehicle is missing welds, dealers will secure the bracket attachments with fasteners. Repairs will be performed free of charge. The safety recall began on july 9, 2012. Owners may contact the chevrolet owner center at 1-866-694-6546.

Contacts

Gm’s campaign number is 12133. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Chevrolet dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 12V289000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

VehicleComplaintsRecallsGrade
2011 Chevrolet Cruze07C
2012 Chevrolet Cruze07C

Questions

Is the 12V289000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. GENERAL MOTORS's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 12V289000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 12V289000 announced?

GENERAL MOTORS reported it to NHTSA on June 22, 2012. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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