The problem
Utility manufacturing company (utility) is recalling certain model year 2013 utility vs2dx dry vans manufactured from may 16, 2012, through june 13, 2012. The brake system check valve was installed incorrectly, causing a delay in brake application. Thus, these vehicles fail to comply with federal motor vehicle safety standard no. 121,Air brake systems.
The risk
A delay in application of the trailer brakes increases the stopping distance, increasing the risk of a crash.
The fix
Utility has notified owners and retrofitted the affected vehicles, free of charge; therefore, an owner notification notice will not be issued for this campaign. Owners may contact utility trailer manufacturing company at 1-626-854-7215.
Contacts
Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Utility dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 12V298000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.