The problem
General motors llc (gm) is recalling certain model year 2012 chevrolet captiva sport passenger vehicles manufactured from april 26, 2012, through may 17, 2012. These vehicles fail to conform to the park brake performance requirements federal motor vehicle safety standard no. 135, "Light vehicle brake systems." The park brake cable may not be fully seated in its connector and may separate from the connector. If this occurs, the park brake will become inoperative and will not hold the vehicle.
The risk
If the vehicle is on an uneven surface, this could result in unintended vehicle movement and a crash.
The fix
Gm will notify owners, and dealers will inspect and ensure that the park brake cables are connected and secure free of charge. The safety recall began on july 27, 2012. Owners may contact the chevrolet owner center at 1-866-694-6546.
Contacts
Gms recall campaign number is 12127. Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Chevrolet dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 12V301000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.