The problem
Prevost is recalling one model year 2010 x3-45 and one model year 2010 mth xlii-45e coach. Due to improper hardware, the tag axle hub cap screws may loosen, resulting in wheel separation.
The risk
If this occurs, the driver may lose control of the vehicle, increasing the risk of a crash. Also, a wayward wheel represents a road hazard to other road users.
The fix
Prevost has replaced the tag axle hub cap screws in the affected vehicles. Therefore, owner notifications will not be mailed. Owners may contact prevost at 1-418-883-2888.
Contacts
Prevosts recall campaign number is sr12-17. Customers may also contact the national highway traffic safety administrations vehicle safety hotline at 1-888-327-4236 (Tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Prevost dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 12V304000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.