The problem
Prevost is recalling certain model year 2008-2010 h3-45, model year 2009-2010 x3-45, and model year 2009 mth xlii-45e vehicles, all equipped with volvo d13 engines and an automatic fire detection and suppression system (afss) . The afss linear thermal detector may come in contact or rub against brackets or clamps.
The risk
If this occurs, the afss may activate with no fire present and the stop engine feature will be activated, bringing the vehicle to an unplanned stop, increasing the risk of a crash.
The fix
Prevost will notify owners and dealers will inspect and secure the linear thermal detector, free of charge. The safety recall began in july 2012. Owners may contact prevost car inc., Service department toll-free at 1-866-870-2046 or 1-418-831-2046.
Contacts
The prevost recall campaign number is sr12-20. Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.Safercar.Gov
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Prevost dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 12V309000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.