The problem
North american bus industries (nabi) is recalling certain model year 2003-2011 45clfw transit buses manufactured from july 1, 2003, through december 1, 2011. The vehicles may have a loose connection in the joint between the steering pitman arm and a tapered splined shaft on the steering gear. The splines may wear over time resulting in loss of steering control.
The risk
A loss of steering control could result in a crash, increasing the risk of injury.
The fix
Nabi will inspect and repair vehicles, as necessary, free of charge. The safety recall began on august 7, 2012. Owners may contact nabi at 1-256-831-4296.
Contacts
Nabi's recall campaign number is 20123. Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Nabi dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 12V324000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.