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Safety recall · 12V339000

Wheels International recall

NAVISTAR, INC reported this recall to NHTSA on July 19, 2012. It covers about 16 vehicles across 2 model years listed below. The repair is free.

Campaign
12V339000
Reported
Jul 19, 2012
Vehicles
16
Area
Wheels & tires

The problem

Navistar is recalling certain model year 2010-2011 International Lonestar vehicles, manufactured from January 29, 2009, through February 21, 2011 and equipped with the Harley Davidson option package with feature codes 27DRV and 28DRV. Over time, due to corrosion and fatigue, the wheels may crack, resulting in possible wheel separation from the vehicle.

The risk

If this occurs, the driver may lose control of the vehicle, increasing the risk of a crash.

The fix

Navistar will notify owners, and dealers will replace the affected wheels, free of charge. The safety recall began on September 7, 2012. Owners may contact Navistar at 1-260-461-1890.

Contacts

Navistar's recall campaign number is 12521. Customers may contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized International dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 12V339000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

VehicleComplaintsRecallsGrade
2010 International Lonestar010C
2011 International Lonestar011D

Questions

Is the 12V339000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. NAVISTAR, INC's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 12V339000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 12V339000 announced?

NAVISTAR, INC reported it to NHTSA on July 19, 2012. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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