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Safety recall · 12V353000

Engine and engine cooling Ford recall

FORD MOTOR COMPANY reported this recall to NHTSA on July 26, 2012. It covers about 529,719 vehicles across 4 model years listed below. The repair is free.

Campaign
12V353000
Reported
Jul 26, 2012
Vehicles
529,719
Area
Engine & cooling

The problem

Ford Motor Company is recalling certain model year 2001 through 2004 Escape vehicles equipped with 3.0L V6 engines and speed control manufactured from October 22, 1999, through January 23, 2004. Inadequate clearance between the engine cover and the speed control cable connector could result in a stuck throttle when the accelerator pedal is fully or almost-fully depressed. This risk exists regardless of whether or not speed control (cruise control) is used.

The risk

A stuck throttle may result in very high vehicle speeds and make it difficult to stop or slow the vehicle, which could cause a crash, serious injury or death.

The fix

Ford will notify owners, and dealers will repair the vehicles by increasing the engine cover clearance, free of charge. The safety recall began August 3, 2012. Remedy parts are expected to be available in mid-August 2012. Until then dealers will disconnect the speed control cable as an interim remedy, if parts are not available at the time of an owner's service appointment. Owners may contact Ford at 1-866-436-7332.

Contacts

Ford's recall campaign number is 12S37. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 12V353000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

VehicleComplaintsRecallsGrade
2001 Ford Escape1,02715D
2002 Ford Escape1,07010D
2003 Ford Escape5989C
2004 Ford Escape4998B

Questions

Is the 12V353000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. FORD MOTOR COMPANY's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 12V353000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 12V353000 announced?

FORD MOTOR COMPANY reported it to NHTSA on July 26, 2012. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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