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Safety recall · 12V354000

Air bags: sensor / control module-inactive Hyundai recall

Hyundai Motor Company reported this recall to NHTSA on July 25, 2012. It covers about 199,118 vehicles across 3 model years listed below. The repair is free.

Campaign
12V354000
Reported
Jul 25, 2012
Vehicles
199,118
Area
Airbags

The problem

Hyundai is recalling certain model year 2007 through 2009 Santa Fe vehicles manufactured from April 19, 2006, through July 7, 2008. The occupant classification system (OCS) may need recalibration to accurately detect small statured adults.

The risk

Improper classification or detection may cause the front passenger airbag not to deploy in the event of a crash, increasing the risk of injury to the front passenger.

The fix

Hyundai will notify owners, and dealers will update the classification software free of charge. The safety recall began on September 7, 2012. Owners may contact Hyundai at 1-800-633-5151.

Contacts

Hyundai's recall campaign number is 105. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Hyundai dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 12V354000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

VehicleComplaintsRecallsGrade
2007 Hyundai Santa FE6849F
2008 Hyundai Santa FE5416D
2009 Hyundai Santa FE3593C

Questions

Is the 12V354000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Hyundai Motor Company's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 12V354000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 12V354000 announced?

Hyundai Motor Company reported it to NHTSA on July 25, 2012. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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