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Safety recall · 12V358000

Suspension: front Thomas Built Buses recall

DAIMLER TRUCKS NORTH AMERICA reported this recall to NHTSA on July 24, 2012. It covers about 2 vehicles across 1 model year listed below. The repair is free.

Campaign
12V358000
Reported
Jul 24, 2012
Vehicles
2
Area
Suspension

The problem

Daimler Trucks North America (DTNA) is recalling two model year 2013 Saf-T-Liner C2 Thomas Built school buses manufactured from April 18, 2012, through May 11, 2012, and equipped with Detroit Axle brand front axle knuckles. The front knuckles on these vehicles may have a machining error in the wheel bearing area which may lead to premature spindle failure.

The risk

If the spindle fails, the wheel may separate from the knuckle, resulting in loss of vehicle control, increasing the risk of a crash.

The fix

DTNA will notify owners, and dealers will inspect and replace the affected components, free of charge. The recall began on August 10, 2012. Owners may contact Daimler Trucks North America toll free at 1-800-547-0712.

Contacts

DTNA's recall campain number is FL-629. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Thomas Built Buses dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 12V358000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

VehicleComplaintsRecallsGrade
2013 Thomas Built Buses Saf-T-Liner C2118C

Questions

Is the 12V358000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. DAIMLER TRUCKS NORTH AMERICA's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 12V358000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 12V358000 announced?

DAIMLER TRUCKS NORTH AMERICA reported it to NHTSA on July 24, 2012. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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