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Safety recall · 12V367000

Equipment: labels Keystone recall

KEYSTONE RV COMPANY reported this recall to NHTSA on July 31, 2012. It covers about 220 vehicles across 1 model year listed below. The repair is free.

Campaign
12V367000
Reported
Jul 31, 2012
Vehicles
220
Area
Equipment & accessories

The problem

Keystone RV Company (Keystone ) is recalling certain model year 2013 Bullet Premier 31BHPR travel trailers, manufactured from April 2, 2012, through July 24, 2012. These vehicles were manufactured with incorrect information on the Federal Identification Tag, Tire and Loading Information Label and the Recreational Vehicle Cargo Carrying Capacity Label. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 120, "Tire Selection and Rims for Motor Vehicles Other Than Passenger Cars."

The risk

An inaccurate label could lead to improper vehicle loading specifications which could lead to a tire failure which may result in personal injury or property damage.

The fix

Keystone's recall number is 12-180. Keystone will notify owners and provide corrected labels. The recall began on August 14, 2012. Owners may contact Keystone RV Company at 574-535-2100.

Contacts

Customers may contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Keystone dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 12V367000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

VehicleComplaintsRecallsGrade
2013 Keystone Bullet Premier21-

Questions

Is the 12V367000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. KEYSTONE RV COMPANY's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 12V367000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 12V367000 announced?

KEYSTONE RV COMPANY reported it to NHTSA on July 31, 2012. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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