The problem
Certain model year 2012 Ghost passenger vehicles manufactured from March 27, 2012, through July 13, 2012 were equipped with 20-inch tires, but the tire information label states that the vehicles were equipped with 19-inch tires. Therefore, the label does not conform to the requirements of Federal Motor Vehicle Safety Standard No. 110, Tire Selection and Rims."
The risk
Incorrect tire placard information such as an incrorrect recommended pressure may lead to tire inflation errors which could result in tire failure, increasing the risk of a crash.
The fix
The owners of the affected vehicles have all received corrected tire information labels, therefore, an owner notification letter will not be issued for this campaign.
Contacts
In July 2012, this issue was petitioned by Rolls Royce as being inconsequential to vehicle safety. However, in April 2013, Rolls Royce notified NHTSA that all vehicles have been remedied and therefore Rolls royce has rescinded the petition request. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Rolls-Royce dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 12V368000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.