The problem
Cottrell is recalling certain model year 2006-2011 trailers equipped with a Meritor axle. The bearing system has exhibited low durability life in certain vehicle applications.
The risk
Prolonged use of the system in these applications can result in the degradation of the bearing grease, thereby potentially resulting in a bearing failure and subsequent wheel end fire.
The fix
Cottrell is working with the Meritor to identify and repair the vehicles that contain the subject axles free of charge. The recall began on July 27, 2012. This recall campaign supersedes previous recall campaign 11V-594. Trailers that were repaired under the previous campaign will also need to be repaired under this campaign. Owners may contact Meritor OnTrac Performance Plus Call Center at 1-866-668-7221, option 5.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Cottrell dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 12V370000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.