The problem
Mitsubishi is recalling certain model year 2012 i-MiEV vehicles manufactured between November 4, 2011, and December 22, 2011. Incompatibility between the air bag sensors and the self-diagnostic software may deactivate the frontal and side airbag system. Should this occur, the SRS warning lamp would illuminate to alert the driver.
The risk
The side and curtain air bags may not deploy in a crash for which those air bags were intended to deploy, increasing the risk of personal injury to the vehicle occupants.
The fix
Mitsubishi will notify owners, and dealers will replace the incompatible air bag sensors with new, compatible units, free of charge. The safety recall began on during August 2012. Owners may contact Mitsubishi at 1-800-222-0037.
Contacts
This is Mitsubishi recall number SR-12-003. Owners may also contact the National Highway Traffic Safety Administration's Vehicle Safety hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mitsubishi dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 12V372000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.