The problem
Ducati is recalling certain model year 2012-2013 Diavel motorcycles manufactured from May 25, 2012, through June 28, 2012. The side stand may bend or break.
The risk
The side stand could bend or break in the pivot area, allowing the motorcycle to fall over, increasing the risk of personal injury to the operator or others near the motorcycle. Even without falling over, a bent sidestand may interfere with the proper operation of the sidestand safety switch, preventing the bike from starting or causing the bike to stall without warning.
The fix
Ducati will notify owners, and authorized dealers will replace the side stand, free of charge. The safety recall began on August 13, 2012. Owners may contact Ducati at 1-800-231-6696 or through their website at www.ducati.com.
Contacts
Ducati's recall number is RCL-12-005. Customers may contact the National Highway Traffic Safety Administration's vehicle safety hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ducati dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 12V376000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.