The problem
Mercedes-Benz is recalling certain model year 2011 G550 and G55 (AMG) vehicles manufactured from September 20, 2010, through April 27, 2011. During the front passenger air bag deployment, parts of the molding strip could potentially become loose and become a projectile in the passenger compartment.
The risk
In the event of the passenger airbag deployment, if the molding strip comes loose, there is an increased risk of personal injury.
The fix
Mercedes-Benz will notify owners, and dealers will reinforce the connection between the molding strip and air bag cover flap, free of charge. The safety recall began on October 26, 2012. Owners may contact Mercedes-Benz at 1-800-367-6372.
Contacts
Customers may contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mercedes Benz dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 12V380000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.