The problem
Ducati is recalling certain model year 2012-2013 1199 Panigale motorcycles manufactured from March 16, 2012, through July 12, 2012. The exhaust butterfly valve bowden cable cover could melt or burn due to excess heat of the catalytic converter.
The risk
Melting and burning of the bowden cable cover could lead to smoke and/or fire.
The fix
Ducati will notify owners, and authorized dealers will the replace old exhaust butterfly valve bowden cable cover with a new one, free of charge. The safety recall began on October 15, 2012. Owners may contact Ducati at 1-800-231-6696 or through their website at www.ducati.com.
Contacts
Ducati's recall number is RCL-12-006. Customers may contact the National Highway Traffic Safety Administration's vehicle safety hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ducati dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 12V392000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.