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Safety recall · 12V393000

Suspension: non-powered axle assembly Jayco recall

JAYCO, INC. reported this recall to NHTSA on August 3, 2012. It covers about 300 vehicles across 2 model years listed below. The repair is free.

Campaign
12V393000
Reported
Aug 3, 2012
Vehicles
300
Area
Suspension

The problem

Jayco is recalling certain model year 2012-2013 Jay Flight Swift SLX Travel trailers manufactured from October 24, 2011, through July 3, 2012. These trailers may have oversized bearings installed in the axle. This may cause excessive movement in the wheel hub, causing the bearings to become overheated and worn.

The risk

Overheated and worn bearings may lead to axle failure while driving, increasing the risk of a crash.

The fix

Jayco will notify owners, and dealers will replace the axle bearings with proper size bearings, free of charge. The recall began on September 5, 2012. Owners may contact Jayco at 1-800-283-8267.

Contacts

Owners may also contact The National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153),or go to WWW.SAFERCAR.GOV.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Jayco dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 12V393000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

Questions

Is the 12V393000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. JAYCO, INC.'s dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 12V393000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 12V393000 announced?

JAYCO, INC. reported it to NHTSA on August 3, 2012. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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