The problem
Suzuki is recalling certain model year 2004-2006 Forenza and model year 2005-2006 Reno vehicles manufactured from September 23, 2003, through March 7, 2006. Increased resistance due to poor contact between the terminals of certain wires can generate heat that can melt the splice pack used to connect the power circuit wires for the headlamps. This can result in intermittent or total loss of low/high beam headlamp function.
The risk
If the headlamps fail to function, this will lead to reduced driver visibility, increasing the risk of a crash.
The fix
Suzuki will notify owners, and Suzuki dealers will reconnect the affected wires with two heat-shrink crimps, free of charge. The safety recall began on September 25, 2012. Owners may contact Suzuki at 1-877-697-8985.
Contacts
Suzuki's recall campaign number is NU. Customers may contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Suzuki dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 12V397000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.