The problem
Ducati is recalling certain model year 2012-2013 1199 Panigale motorcycles manufactured from March 16, 2012, through July 12, 2012. The right and left swingarm shaft pivots can loosen.
The risk
The swingarm shaft pivots can loosen from the swingarm which can lead to loss of control of the motorcycle, increasing the risk of personal injury.
The fix
Ducati will notify owners, and authorized dealers will tighten the right and left swingarm shaft pivots to the proper torque settings, free of charge. The safety recall began on October 15, 2012. Owners may contact Ducati at 1-800-231-6696 or through their website at www.ducati.com.
Contacts
Ducati's recall number is RCL-12-006. Customers may contact the National Highway Traffic Safety Administration's vehicle safety hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ducati dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 12V401000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.